421 is an independent, anti-disciplinary platform dedicated to emerging artists and creative practitioners in the UAE and across the region. A site for research, learning and experimentation, 421 provides a nurturing environment for emergent creative practices and those who want to harness the arts as an agent for social inquiry and transformation.

Located in Abu Dhabi’s Mina Zayed, 421 presents a year-round program of exhibitions, talks, workshops, special events and educational initiatives that offer accessible learning opportunities to the wider community and the general public. Many of the 421 programs are organized in collaboration with local, regional and international partners, engaging children, students, educators, and creative professionals in a participatory approach to artistic and creative practices. These programs are designed to develop artistic and creative skills, supporting the growth of the UAE’s creative ecosystem.

For FAQs, please visit https://www.421.online/en/opportunities/

 منصة مستقلة متعددة التخصصات تُعنى بالفنانين الواعدين والممارسين المبدعين في دولة الإمارات العربية المتحدة وجميع أنحاء المنطقة. وباعتبارها مساحة للبحث والتعلم والتجريب، توفر منصة 421 بيئة ترعى الجماعات الإبداعية الناشئة وكل من يرغب في تكريس الفنون كعامل للبحث وتحقيق التحول المجتمعي.


تقع منصة 421 في ميناء زايد، أبوظبي، وتقدم برنامجا سنوياً من المعارض والمحاضرات والحوارات وورش العمل والفعاليات والمبادرات التعليمية التي توفر فرصاً ميسرة للتعليم موجهة للمجتمع الأوسع نطاقاً ولعامة الجمهور. ويجري تنظيم العديد من برامج 421 بالتعاون مع شركاء محليين وإقليميين ودوليين، مع الحرص على  إشراك الصغار والطلاب والمعلمين والمهنيين المبدعين في نهج تشاركي فني وإبداعي. وقد وضعت هذه البرامج بغية صقل المهارات الفنية والإبداعية، ودعم نمو منظومة الإبداع والابتكار في دولة الإمارات العربية المتحدة.


للأسإلة الشائعة، يرجى زيارة https://www.421.online/opportunities/?setLang=ar



If you see duplicate applications below, please make sure to turn off your AUTOTRANSLATE in your browser

Artists are invited to apply for the 2024 cycle of the Artistic Development program, a capacity building initiative that emphasizes the professional and creative development of participating creative practitioners.

Conceived as a commissioning exhibition, participating artists are supported by experienced art educators, interlocutors, and/or curators towards producing a new body of work to be presented in a solo exhibition in 2024.

Open to UAE-based early-mid career artists , this program accepts project proposals that will grow to occupy the space in Gallery 1 at 421.

Each practitioner will be given the opportunity to select an interlocutor of their choice to support them through the process of developing their project, in addition to project-specific scheduled group-crits and discussion circles.

The program supports three projects per cycle. The exhibitions will take place throughout 2024.

Prospective applicants are advised to review the application requirements early in their preparation process. Applications are only accepted through our online application form.  Applications submitted via regular mail or email will not be accepted. Incomplete applications will not be taken into consideration.The application material include

  • Online form
  • CV / Resume
  • Artist Bio
  • Artist Statement
  • Past Work Samples
  • Statement of Intent

تدعوا منصة 421 الفنانون لتقديم طلباتهم لدورة 2024 من برنامج التطوير الفني ، وهو مبادرة  تبرز التطور المهني والإبداعي للممارسين المبدعين المشاركين.

كمعرض مُكلَّف ، يدعم 421 الفنانين المشاركين من قبل معلمين فنيين ذوي خبرة و / أو محاورين و / أو منسقين فنيين لإنتاج مجموعة جديدة من الأعمال لعرضها في معرض فردي في عام 2024.

هذا البرنامج مفتوح للفنانين في بداية إو منتصف رحلتهم المهنية والمقيمين في الإمارات العربية المتحدة ، ويقبل مقترحات المشاريع التي ستنمو لتحتل المساحة في معرض 1 في 421.

سيُمنح كل ممارس الفرصة لاختيار محاور من اختياره لدعمهم خلال عملية تطوير مشروعهم ، بالإضافة إلى انضمامهم إلى مجموعات عمل مجدولة خاصة بالمشروع وحلقات نقد ونقاش.

يدعم البرنامج ثلاثة مشاريع في كل دورة. ستقام المعارض طوال عام 2024.

يُنصح المتقدمون بمراجعة متطلبات التقديم في وقت مبكر من عملية إعداد الطلب. يتم قبول الطلبات فقط من خلال صفحة Submittable. لن يتم قبول الطلبات المقدمة عبر البريد العادي أو البريد الإلكتروني. لن يتم أخذ الطلبات غير المكتملة في الاعتبار. تشمل متطلبات التقديم:

  • استمارة Submittable
  • السيرة الذاتية/المهنية
  • سيرة الفنان - Biography
  • بيان الممارسة الفنية
  • نماذج عن أعمال السابقة
  • بيان مشروع البرنامج

Graduate and postgraduate students are invited to apply to the Docent Program at 421. The 421 Docents are trained tour guides who guide visitors through the exhibitions and gallery spaces, giving them the opportunity to experience and engage with the local arts landscape in meaningful and transformative ways.

DOCENT'S COMMITMENT

Attending all the training sessions offered by respective specialists at 421 with a minimum of 20 hours of training is expected. Additionally, selected docents will be expected to offer tours at least two full days every month at 421.

ELIGIBILITY

Applications are accepted through Submittable. Applicants must be over 21 years of age. Priority is for Abu Dhabi based applicants. Applicants should  be recent graduates or art professionals with equivalent work experience. Applicants should also present strong communication skills either in Arabic or English and have the ability to speak clearly, and listen closely. Applicants should be enthusiastic and energetic while also presenting leadership skills and characteristics.

Prospective applicants are advised to review the application requirements early in their preparation process. Applications are only accepted through our online application form.  Applications submitted via regular mail or email will not be accepted. Incomplete applications will not be taken into consideration.

The application material include

  • Resume
  • Cover letter
  • List of relevant coursework completed
  • Recommendation letter from previous employer or University supervisor/professor


يستهدف برنامج  المرشدين الثقافيين  في 421 الخريجين والخريجات الذين يعملون كمتطوعين في تقديم الخدمات التعليمية لزوار المعرض. وسيوفر البرنامج دورات تدريبية للمشاركين للتأكد من أن المتطوعين مجهزون وقادرون على استخدام مهارات الاتصال الخاصة بهم للتواصل مع الزوار. وبما أن المعرض يركز على مفهوم شمولية الفضاء، سيشمل التدريب متخصصين للتدريب على كيفية التعامل مع أصحاب الهمم، والتدريب على علاقات الجمهور، والتدريب المتعلق بالمعارض. ويتعين على المشاركين الالتزام بعدد معين من الساعات شهرياً لتقديم جولات لمختلف شرائح الجمهور. يقدم هذا البرنامج فرصة مدفوعة الأجر برنامج  للمرشدين الثقافيين


الهدف

  1. ربط  المرشدين الثقافيين  بالنماذج المهنية والموجهين الذين يمكنهم تقديم التوجيه والملاحظات والدعم.
  2. تقديم الإرشاد لدعم المشاركين في بناء مهاراتهم المستقبلية والوظيفية.
  3. دعم العلاقات مع المشاركين الشباب باعتبارهم جمهوراً من خلال  المرشدين الثقافيين.
  4. تقوية مهارات الاتصال لدى المشاركين وتعزيز قدرتهم على الانخراط مع الجماهير وجعلهم قدوة إيجابية لأقرانهم في دمج الجمهور من أصحاب الهمم.

النتائج

  • اكتساب خبرة في العمل في 421 والمشاركة فيه.
  • يقدم البرنامج معرفة قيمة وتقديراً للتعامل مع الجمهور، ويوفر الدراية الكاملة في التعامل مع أصحاب الهمم، ويقوي مهارات الاتصال ويمنحك معرفة أعمق بشأن المشهد الإبداعي الإقليمي.
  • كونك مرشداً، يوفر البرنامج أساساً جيداً لبناء شبكة علاقات جديدة أو مقابلة أشخاص يتشاركون نفس الاهتمامات والمهنة.


The 421 Internship and Mentorship Program offers early career development support and professional preparation opportunities for emerging-creative professionals from diverse backgrounds. The program supports the professional development of young practitioners through hands-on experience and training that paves the way for future career opportunities.

The program takes place on-site, and offers selected participants the opportunity to be immersed in a cultural center's operations across various departments with a targeted focus on a specific field.

The internship runs for six months,  from January to June 2023 and from July to December 2023. Five applicants will be accepted every six months. This is a paid opportunity.

Eligibility

Applicants must be over 21 years old Applicants must be based in the UAE. Applicants should be current graduates from a bachelor's degree course; or graduate students who have completed at least one academic year; or recent graduates (within 12 months of graduation) or art professionals with equivalent work experience.

Below are the internship opportunities for 2023:


Administration and Project Management

This internship is for  emerging-creative professionals interested in working on the administrative side of cultural institutions. The internship offers participants the opportunity to work across various departments of 421 and learn about the administrative needs of the institution. The selected interns will be working directly with the Director of 421 and other members of the management team.

Desired Qualifications

  • Demonstrable interest in the fields of Fine Arts, Architecture, Design, Art History or Museum Studies
  • Demonstrable interest and passion for leadership in the arts and galleries
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and Powerpoint), G-Suite, and remote programs such as Zoom is a plus
  • Excellent written and verbal communication skills, must be organized, flexible, detail-oriented
  • Ability to work independently and collaboratively on various projects simultaneously
  • Strong Research skills
  • High language proficiency in either English or Arabic
  • Demonstrable familiarity with contemporary art desired
  • Experience in the planning and implementation of arts-related events and programming
  • Present a general understanding of Project Management

Learning Outcomes

  • An understanding of project management on an institutional level.
  • Ability to work with different stakeholders within the cultural landscape of an institution.
  • Developing a succinct and strong foundation for multi-disciplinary organizational structures.
  • Liaising with every department at 421, allowing for a cross-functional and multi-dimensional skill set.
  • The opportunity to work with upper and higher management at an institutional level.

Role

The candidate will work closely with the 421 Director on all projects. The tasks within this role include but are not limited to:

  • Planning approaches for upcoming projects, exhibitions, and programs.
  • Coordinating with the 421 team to streamline relevant information that aid in the developmental and organizational aspects of project management.
  • Put together project plans and timelines.
  • Supporting the director of 421 within a relevant capacity, which include but is not limited to implementing an organizational structure for project planning and mapping, research, and human resources.


Communications and Marketing

The internship will offer you the opportunity to be immersed in the development of the story of 421 by using different channels and platforms through creating a holistic end to end communication plan for 421 programs and exhibitions. This includes strategy and planning, managing and reviewing content, coordinating with stakeholders and partners, assisting in the implementation and execution of communication strategies. The internship will cover various marketing and communication channels,  from traditional media, PR, marketing, social media and other digital platforms. The intern will be working directly with the 421 Communications Manager and other members of the management team.

Desired Qualifications 

Demonstrable interest in public relations and communications, as well as in the fields of Fine Arts, Architecture, Design, Art History or Museum Studies (graphic design is a plus)

  • A deep understanding of the arts, culture and design ecosystem of the UAE, and the region
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and Powerpoint), G-Suite, and Remote programs such as MS Teams and Zoom are a plus
  • Excellent written and verbal communication skills, must be organized, flexible, detail-oriented
  • Ability to work independently and collaboratively on various projects simultaneously
  • Strong research skills
  • High language proficiency in English and/or Arabic
  • Demonstrated familiarity with contemporary art desired

Learning Outcomes

  • An understanding of the multidisciplinary role of the communications within 421. An understanding of how to plan and execute an end-to-end communications plan.
  • An understanding of how to develop a holistic campaign – from setting objectives, developing key messages, selecting the right tactics and platforms, tracking progress and reporting.
  • Ability to work with different stakeholders within the communications and arts, design and culture fields.
  • Manage timelines and deliverables from a communications perspective.

Role

The candidate will work closely with the 421 Communications Manager on all projects and exhibitions programs. The tasks within this role include but are not limited to:

  • Ideate innovative narratives
  • Plan approaches for upcoming projects, exhibitions, and programs
  • Support in managing stakeholders (PR, social media and website agencies + graphic designers) at all stages of a project, from briefing and strategizing to execution.
  • Coordinate with the 421 team to gather and streamline information/relevant content that aid in the development of the communications deliverables.
  • Review communications-related content to ensure it is appropriate and in line with Warehouse421 narrative and language.
  • Keep track of the communications plan and ensure milestones are met.
  • Put together project plans and timelines.

Learning Initiatives and Programs

This internship is for emerging-creative professionals interested in working on educational programs. The job roles include but are not limited to, planning, implementing and administering a wide variety of educational programs that enhance accessibility and inclusivity. This entails audience building and development. The intern will assist in different areas of the exhibitions, workshops, publications at 421 focused on catering it to families and developing creative skills and knowledge within a wider community. The internship projects will cover: School & Educator Programs, Teen Programs, Interpretation & Research, and Access and inclusivity Programs. The interns will be working directly with the Education Manager of 421 and other members of the management team.

Desired Qualifications

  • Demonstrable interest in Museum & Gallery Education in the fields of Fine Arts, Architecture, Design, or Museum Studies
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and Powerpoint), G-Suite, and Remote programs such as Zoom is a plus
  • Demonstrable interest in accessibility and inclusion of people with disabilities in galleries.
  • Excellent written and verbal communication skills, must be organized, flexible, detail-oriented
  • Demonstrable interest in developing education pedagogy and working with different audiences
  • Ability to work independently and collaboratively on various projects simultaneously
  • Strong Research skills
  • High language proficiency in either English or Arabic
  • Demonstrated familiarity with contemporary art desired
  • Experience in the planning and implementation of arts-related events and programming

Learning Outcomes

  • A multi-disciplinary understanding of educational aspects relevant to an institution’s public programming and exhibitions.
  • An understanding of a variety of educational programs that enhance the accessibility and inclusivity of an institution.
  • An ability to develop a foundation for audience building and development.
  • Ability to outreach and cater to different types of audiences such as families and children, People of Determination, and more.

Role

The candidate will work closely with the 421 Education Manager on all projects. The tasks within this role include but are not limited to:

  • Planning and implementing a variety of educational programs to enhance accessibility and inclusivity.
  • Audience building and development.
  • Catering to families and developing creative skills to reach a wider community.
  • Hands-on experience with a variety of projects and outreach that include but are not limited to school programs. Teen programs, interpretation and research, access and inclusivity programs.

Exhibition Design

This internship is for emerging creative professionals interested in pursuing a career in Exhibition Design. The intern will work closely with Exhibition Designer and curatorial to translate an exhibition’s checklist and narrative; from concept design through construction and installation, and work with different departments of 421 to deliver exhibitions. The interns will be working  directly with the Exhibition Design Manager of 421 and other members of the management team.

Desired Qualifications 

  • Demonstrable interest in the fields of Fine Arts, Architecture, Design, Art History or Museum Studies
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and Powerpoint), G-Suite, and Remote programs such as Zoom is a plus
  • Proficiency in CAD programs and Adobe Suite for Exhibition Design
  • Proficiency in 3D program and  modeling
  • Excellent written and verbal communication skills, must be organized, flexible, detail-oriented
  • Ability to work independently and collaboratively on various projects simultaneously
  • Strong Research skills
  • High language proficiency in either English or Arabic
  • Demonstrated familiarity with contemporary art desired
  • Experience in the planning and implementation of arts-related events and programming
  • Experience in working on Architecture, Interior or Exhibition Design projects

Learning Outcomes

  • An understanding of a variety of aspects related to exhibition design in an institution, this includes but is not limited to conception and ideation through the construction and installation of an exhibition.
  • Developing a coherent narrative and story surrounding an exhibition.
  • An ability to foster cross-functional and multi-disciplinary skills by liaising with other 421 management for the execution of an exhibition.
  • A better understanding of curatorial and structural approaches to exhibition construction and conception.

Role

  • Working with the Exhibition Design Manager at 421 to conceptualize and realize an exhibition.
  • Working on the planning and rendering of an exhibition proposal and design.
  • Liaising with 421 Management to conceptualize an exhibition.
  • Working with the relevant curators and artists of a given exhibition.


Public Programs and Community Engagement 

This internship is for emerging-creative professionals interested in working on Public Programs and Community Engagement. The internship will offer an opportunity to be immersed in the development of content for upcoming exhibitions, engaging with curators, artists and scholars, as well as the coordination and administration of long term programs focusing on the development of artists and creative practitioners.The interns will be working directly with the Public Programs and Community Engagement  Manager of 421 and other members of the management team.

Desired Qualifications

  • Demonstrable interest in the fields of Fine Arts, Architecture, Design, Art History or Museum Studies
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and Powerpoint), G-Suite, and Remote programs such as Zoom is a plus
  • Excellent written and verbal communication skills, must be organized, flexible, detail-oriented
  • Ability to work independently and collaboratively on various projects simultaneously
  • Strong Research skills
  • High language proficiency in either English or Arabic
  • Demonstrated familiarity with contemporary art desired
  • Experience in the planning and implementation of arts-related events and programming

Learning Outcomes

  • An understanding of the curatorial approach to the public programming of a cultural center.
  • Hands-on experience with outreach to curate and implement a seasonal and thematic public program and community engagement.
  • Working with the Public Programs and Community Engagement team to reach out to relevant curators, artists, and creative practitioners.
  • Developing a broader understanding of the logistical, infrastructural, and curatorial support in the conception, ideation, implementation, and dissemination of public programming.

Role

  • Developing content for 421’s seasonal public programming.
  • Working directly with the Public Programs and Community Engagement Manager and team to curate, conceptualize, and realize 421’s public programming.
  • Liaising with 421 Management to conceptualize a public program.
  • Outreach and community engagement support both logistically and curatorially.
  • Liaising with relevant curators and artists to implement a thematic and coherent public program that responds to a given exhibition at a time.
  • Liaising with the Director of 421 on Dukkan421 related initiatives and projects.


Events and Operations

This internship is for  emerging-creative professionals interested in working on the operational side of cultural institutions. The internship will offer the opportunity to be immersed in the operations across various departments of 421, and learn about the operational  side of projects. The interns will be working directly with the Events & Operational Manager of 421 and other members of the management team.

Desired Qualifications

  • Demonstrable interest in the fields of Fine Arts, Architecture, Design, Art History or Museum Studies
  • Demonstrable interest and passion for leadership in the arts and galleries
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and Powerpoint), G-Suite,  and Remote programs such as Zoom is a plus
  • Excellent written and verbal communication skills, must be organized, flexible, detail-oriented
  • Ability to work independently and collaboratively on various projects simultaneously
  • Strong Research skills
  • High language proficiency in either English or Arabic
  • Demonstrable familiarity with contemporary art is desired
  • Experience in the planning and implementation of arts-related events and programming
  • Present a general understanding of Project Management

Learning Outcomes

  • Logistical and administrative understanding on the infrastructural and operational aspect of a cultural institution.
  • Developing a foundational project management and planning practice.
  • Liaising with 421 management to develop coherent structures for the overall evolution of 421 as a cultural center.
  • An understanding of the relevant stakeholders of a cultural center.
  • An ability to be versatile in communicating with a variety of types of audiences, stakeholders, and third parties.

Role

  • Working directly with the Events & Operational Manager of 421 to manage and implement operational strategies for 421.
  • Project planning and infrastructural support.
  • Putting together project plans and timelines.
  • Reaching out to relevant stakeholders and third parties for infrastructural and operational support.

Application Criteria

Prospective applicants are advised to review the application requirements early in their preparation process. Applications are only accepted through our online application form.  Applications submitted via regular mail or email will not be accepted. Incomplete applications will not be taken into consideration.

The application material include:

  • CV / Resume
  • Cover Letter
  • Portfolio
  • Relevant Coursework

يقدّم هذا البرنامج للممارسين المبدعين المهنيين من مختلف الخلفيّات فرصا للتّدرّب والاسترشاد في بيئة توفّر الإعداد المهنيّ والتّطوير الوظيفيّ للمهنيين المواظبين في بداية مسيرتهم المهنيّة. توفّر فرص التّدريب هذه نظرة على المسار الوظيفيّ والفرص المستقبلية.


يوفّر هذا التّدريب فرصة للانغماس في سير عمليّات هذا المركز الثّقافيّ بمختلف أقسامه وبتركيز على مجال معيّن. يجب أن يكونوا المشاركون  متواجدين  في معرض421.

سيوفر التدريب فرصة للتعمق  في عمليات المركز عبر مختلف الإدارات مع التركيز المستهدف على مجال معين. اعتمادًا على مجال التركيز المحدد بالإضافة إلى احتياجات معرض421.  سيعمل المتدربون مع رئيس معرض421 أو مدير البرامج أو مدير التعليم أو مدير مصمم المعارض أو مدير  الاتصالات أو مدير العمليات


فرص التّدريب

يستمر التدريب لمدة ستة أشهر ، من يناير إلى يونيو 2023 ومن يوليو إلى ديسمبر 2023. سيتم قبول ثلاثة مقدمين كل ستة أشهر. هذه فرصة مدفوعة الأجر

فيما يلي فرص التدريب لعام 2023:

الإدارة وإدارة المشاريع

الاتّصالات

البرامج التّعليميّة

تصميم المعارض

المعارض والبرامج العامّة

العمليات والفعاليات

Regionally Logical | تصميم منطقي


421 invites UAE and regionally-based designers, artists and creatives to submit their products to the Regionally Logical 2023 Open Call for a chance to be part of Dukkan421, our shop that is home to a wide range of design-led products and items.  We encourage creatives and designers of all disciplines and backgrounds to apply, including those working with printed matter, publishing, jewelry making, textiles, ceramics, fashion, furniture and homeware design, photography and image-making, and children’s products.

Regionally Logical is part of our mission to cultivate and celebrate the region’s contemporary designers and creatives. We aim to nurture an appreciation for design by giving creatives the opportunity to showcase their innovation, artistry and craftsmanship through Dukkan421’s far reaching platform.

Applications to this open call are accepted on a rolling basis and will be reviewed by our team. Applicants will be contacted within four weeks of submitting their applications. Selected applicants will own the title and right to their products. Kindly note that works on canvas, paintings, and large-scale illustrated works will not be considered for the open call at this time.

Inspired by the architectural themes of 421 and our neighborhood of Mina Zayed, Dukkan421 reflects our commitment to supporting local and regional talent, featuring products carefully selected by the team, such as homeware, prints, stationary, accessories, and art books, as well as a variety of fun, educational products for kids, that are relevant to and reflect connections with our locale.

Selected applicants will own the right and title to their products. 421 will sell the products in our in-house store, Dukkan421.

Applications are accepted on a rolling basis. Once the application is submitted, you will be contacted in 4 weeks time.

Regionally Logical | تصميم منطقي


يتقدم 421 بإطلاق دعوة مفتوحة تحت عنوان " تصمیم منطقي". الدعوة موجهة للمواهب المُقيمة في دولة الإمارات العربية المتحدة ومنطقة الشرق الأوسط وشمال أفريقيا وجنوب آسيا في فرصةً للمشاركة في متجر دكان421 الذي يعد منصة ديناميكية تدعم الابتكار والمشاركة والتجربة. الدعوة  مفتوحة ومتاحة بشكل دائم يضمن استمرارية استقبال الطلبات. وسيتم ابلاغ الفائزين في غضون أربعة أسابيع من تاريخ التقديم.


"تصمیم منطقي" هي دعوة مفتوحة تشجع جميع أطياف المُبدعين للتقدم بطلب المشاركة، بدءاً من صُنَّاع الخَزَف وحتى الناشرين المستقلين، ومن مُصممي المنتجات وحتى صُنَّاع المجوهرات. كما تعد الدعوة جزءاً من مهمة 421 لغرس مبادئ التقدير لثقافة الإبداع والتصميم في المنطقة. تحفظ  ملكية وحقوق منتجات المجموعة المختارة، والتي سيقوم 421 بعرضها للبيع في متجره الخاص، دكان421.


يعد دكان421 منصة مخصصة  لعرض منتجات تعكس التزام 421 بدعم المواهب المحلية والإقليمية من خلال توفير مساحة للممارسين المبدعين للتجربة والتعلم. استلهم "دكان421" فكرة تصميمه من الملامح المعمارية المميزة ل421 وميناء زايد. وهو يوفر إصدارات محدودة حصرية وتشكيلة واسعة من المطبوعات والأدوات المكتبية والمنتجات الفريدة.


الدعوة  مفتوحة ومتاحة بشكل دائم  وسيتم التواصل مع أصحاب المشاريع المختارة في غضون أربعة أسابيع من تاريخ التقديم.

Visitor Services Coordinator

The Visitor Services Coordinator role  in  Warehouse421 combines customer service, which is the main focus of the job and handling front house operation and administrative duties related to the space. The VSC is responsible for delivering excellence in customer service in a broad range of front-of-house operations including booking and ticketing , visitor and customer service for public programs as well as supporting the operational delivery of public and private events.

Specification

  • Knowledge & Qualifications :  a minimum of a bachelor’s degree in communication, Arts related major, education, or tourism and hospitality. A good level of standard of written English and numeracy.
  • Skills & Experiences : Basic Information Communication Technology skill this includes Microsoft Word, Excel, Outlook, programmes such as Calendly, Fetcher, Google Drive etc. Present strong communication skills in Arabic and English. Presents work experience of a minimum of 2 years in Visitor Service Coordinator, Customer Service-related position. Experiences should include a role that involves dealing directly with the public,this could be paid and/or voluntary and is not limited too, but could include settings such as a museum, school, and cultural sites and preferably in the Arts, Culture or Tourism sector.
  • Personal attributes : Friendly and motivated with a positive attitude,proactive and open to learning and gaining knowledge in relevant areas, adaptable to sudden situation changes and willing to work on different tasks as and when required. Self-motivated, creative individual competent in prioritizing and working without supervision. Also, has an interest to learn about Warehouse421 exhibitions and programs and to share this with our visitors. Presents an interest in the Arts and Design.

Requirements that are expected from applicants

  • Delivery of g excellent customer service with a good understanding of what this looks like, and the ability to meet the needs of different groups
  • Excellent communication skills with the ability to deliver information to the visitors in an effective and informative way
  • Organised, self-motivated and proactive with a flexible and collaborative approach, continually looking to develop skills, displaying a willingness to help others and support wider team activities as required
  • Excellent problem solving skills, with the ability to adapt and respond to changing needs and priorities.

Main Duties and Responsibilities

  • Provides all the necessary information to the public (visitors to the space and those who inquire about it over phone or email) under the management of Warehouse421 core team members, including but not limited to: Exhibitions, Public Programs, Retails shop - Dukkan421, and Educational Programs of Warehouse421
  • Provides assistance to all visitors professionally to ensure their visitor experience journey is met to the highest standards, by  providing relevant information regarding the site's amenities, exhibition hours, and gallery protocols
  • Delivery of  tours related to Warehouse421 Exhibitions post attending  Exhibition Trainings
  • Oversees workshop logistics both onsite and online with the support of Warehouse421 Program Coordinator As well as  ensure bookings and shipments related to public programs are confirmed and delivered prior to the program
  • Manage visitor bookings through application and ensure documentation of attendance per month; this includes exhibition visits, and program attendance
  • Manage all communication via telephone and emails, while ensuring professional and efficient communication following Warehouse421 guidelines and logging requests
  • Perform clerical and administrative support such as office work this includes document encoding, scanning, photocopying, archiving, etc.
  • Record and prepare necessary reports including sales report, inventory report, visitor summary, etc.
  • Attend Professional Development Training by Warehouse421 on Exhibition Program, Public Program and how to deal with visitors
  • Ensure to maintain a professional outlook to the reception and visitor area
  • Perform other necessary tasks as assigned by Warehouse421 management team
  • Perform CAFM operations tasks as required by third party management

منسق خدمات الزوار

يشمل دور منسق خدمات الزوار في معرض421 خدمة العملاء التي تمثل المحور الرئيسي للوظيفة وتولي العمليات والمهام الإدارية في المكان. ويتولى منسق خدمات الزوار مسؤولية تقديم مجموعة خدمات متميزة للعملاء بما في ذلك حجز وإصدار التذاكر وخدمة الزوار والعملاء في البرامج العامة بالإضافة إلى دعم الأداء التنفيذي للفعليات العامة والخاصة.

المواصفات

  • المعرفة والمؤهل الأكاديمي: الحصول على درجة البكالوريوس في الاتصال أو الفنون ذات الصلة أو التعليم أو السياحة والضيافة على الأقل. إجادة اللغة الإنجليزية كتابةً والقدرة على الحساب.
  • المهارات والخبرات: المهارات الأساسية لاستخدام تكنولوجيا المعلومات والاتصالات التي تشمل برامج مايكروسوفت وورد، وإكسل، وأوت لوك، وبرامج مثل Calendly، وفتشر، وجوجل درايف وغيرها. إجادة مهارات التواصل باللغة العربية والإنجليزية، وخبرة عملية لا تقل عن سنتين في مجال منسق خدمة الزوار أو مجال ذو صلة بخدمة العملاء، وخبرة في التعامل مباشرة مع الجمهور، سواءً بعمل مدفوع الأجر أو عمل تطوعي في أماكن مثل المتاحف والمدارس والمواقع الثقافية ويُفضل في قطاع الفنون أو الثقافة أو السياحة.
  • الصفات الشخصية: ودود وإيجابي ومنفتح ومُقبل على التعلم واكتساب المعرفة في المجالات ذات الصلة وقابل للتكيف مع التغيرات ومستعد للعمل في مهام مختلفة عند الحاجة. صاحب تحفيز ذاتي ومبدع مختص في تحديد الأولويات والعمل دون إشراف، ومهتم كذلك بالتعرف على معارض وبرامج معرض421 ومشاركة معرفته مع الزوار والاهتمام بمجال الفنون والتصميم.

الشروط الواجب توافرها في المتقدمين للوظيفة

  • تقديم خدمة متميزة للعملاء وحسن فهم المتطلبات جيداً وتلبية احتياجات الفئات المختلفة.
  • إجادة مهارات التواصل والقدرة على توصيل المعلومات للزوار بشكل دقيق وواضح ومفهوم.
  • أن يكون شخص منظم وصاحب تحفيز ذاتي ويتميز بالانفتاح والمرونة والتعاون والتطلع الدائم لتطوير المهارات والرغبة في مساعدة الآخرين ودعم أنشطة الفريق الأوسع نطاقاً حسب الحاجة.
  • إجادة حل المشكلات والقدرة على التكيف والاستجابة للاحتياجات والأولويات المتغيرة.

Apply for our Social Media Coordinator role!

We’re looking for a talented Social Media Coordinator to support our Communications team with creating and maintaining a strong online presence and overseeing the strategy, performance, and delivery of all digital content across social media channels.

Responsibilities:

  • Managing Warehouse421's digital presence and social media channels according to the communications plan and strategy; 
  • Assisting the implementation and preparation of social media campaigns according to the communications strategy and the Warehouse421 mission; 
  • Monitoring the performance of social media campaigns and audience interaction on various platforms; 
  • Managing Warehouse421's online community across all social media platforms, answering questions and inquires sent via inbox and direct message, and comments; 
  • Coordinating and liaising with the designer and the digital marketing team to ensure proper implementation of digital and social media campaigns. 

Qualifications / Skills:

  • Passion for social media and proficiency with major social media platforms and social media management tools; 
  • Proficiency with video and photo editing tools and digital media formats; 
  • Familiar with social media content scheduling applications and other editing tools such as Later, Canva, etc; 
  • Excellent social listening skills; 
  • Ability to understand historical, current, and future trends in the digital content and social media space; 
  • Strong copywriting and copy editing skills; 
  • Strong written and verbal communication skills; 
  • Strong time management skills with the ability to multitask; 
  • Detail-oriented approach with ability to work under pressure to meet deadlines. 

Education and Experience Requirements:

  • Bachelor’s degree in business, marketing, visual communication, design, arts or a related field; 
  • Experience working in a cultural institution, arts organization or creative space; 
  • 1-3 years experience with B2C social media marketing or content development; 
  • Fluency in English and Arabic; 
  • Direct experience using social media management tools (Later, Canva, etc.); 
  • Experience with Adobe Creative Cloud (Photoshop, Premiere Pro) or equivalent digital media editing tools. 

المسؤوليات: 


• المساعدة في إدارة جميع صفحات التواصل الاجتماعي لمعرض421 وفق استراتيجية التسويق الشاملة
• المساعدة في تطبيق وإعداد جميع حملات التواصل الاجتماعي حسب استراتيجية التواصل ورسالة المؤسسة
• المساعدة في إدارة منصات التواصل الاجتماعي المختلفة للمؤسسة
• المساعدة في إعداد وتطوير محتوى قنوات التواصل الاجتماعي لمختلف المبادرات والمشاريع والفعاليات التي ينفذها معرض421
• إعداد وتحضير التقارير التي تراقب أداء حملات التواصل الاجتماعي وتفاعل الجمهور على مختلف المنصات
• إدارة التواصل اليومي وعلاقات العمل مع الجهة الرقمية الخاصة بالمؤسسة
• التنسيق والتواصل مع فريق التصميم لضمان التنفيذ السليم للحملات الرقمية وحملات التواصل الاجتماعي

المعرفة والمهارات المطلوبة:
• فهم واسع للفن المعاصر وأعمال المتاحف
• مستوى عالٍ من التركيز والانتباه إلى التفاصيل
• القدرة على الوفاء بمواعيد التسليم والعمل تحت الضغط
• طريقة منهجية ومنظمة في العمل

الخبرة:
ما لا يقل عن 1-3 سنوات في إدارة جميع جوانب الحملات الرقمية وحملات التواصل الاجتماعي.

المؤهلات:
شهادة ذات صلة في التواصل الاجتماعي والتسويق الرقمي أو ما يعادلها
الطلاقة باللغة الإنجليزية و اللغة العربية.

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